Friday, September 28, 2007

Does Your Generation of Managers Have What it Takes to Succeed?


They're young, smart, brash. They may wear flip-flops to the office or listen to iPods at their desk. They want to work, but they don't want work to be their life.


This is YOU--often called "Generation Y"-- a force of as many as 70 million, and the first wave is just now embarking on their careers — taking their place in an increasingly multigenerational workplace.


This age group is moving into the labor force during a time of major demographic change, as companies around the US face an aging workforce. Sixty-year-olds are working beside 20-year-olds. Freshly minted college graduates are overseeing employees old enough to be their parents. And new job entrants are changing careers faster than college students change their majors, creating frustration for employers struggling to retain and recruit talented high-performers.


But unlike the generations that have gone before them, it is said that Gen Y has been overly pampered, nurtured and programmed with a slew of activities since they were toddlers, meaning they are both high-performance and high-maintenance. They also believe in their own worth, even though frequently that worth has not yet been proven in the marketplace.


"Generation Y is much less likely to respond to the traditional command-and-control type of management still popular in much of today's workforce," says Jordan Kaplan, an associate managerial science professor at Long Island University-Brooklyn in New York. "They've grown up questioning their parents, they question their teachers, and now they're questioning their employers. They don't know how to shut up, which is great, but that's aggravating to the 50-year-old manager who says, 'Do it and do it now.' "


Work-life balance isn't just a buzz word. Unlike boomers who tend to put a high priority on career, today's newest workers are more interested in making their jobs accommodate their family and personal lives than vice versa. They want jobs with flexibility, telecommuting options and the ability to go part time or leave the workforce temporarily when children are in the picture. Will this laid back approach lead to the same pace of advancements earlier generations have created for their future generations?


•Change, change, change. Generation Y'ers also don't seem to expect to stay in a job, or even a career, for too long — they've seen the scandals that imploded Enron and Arthur Andersen, and they're skeptical when it comes to such concepts as employee loyalty. They don't like to stay too long on any one assignment. This is a generation of multitaskers, and they can juggle e-mail on their Blackberrys while talking on cellphones while trolling online.




"They're like Generation X on steroids. They walk in with high expectations for themselves, their employer, their boss. If you thought you saw a clash when Generation X came into the workplace, that was the fake punch. The real managerial tests are coming now."




Conflicts over casual dress. In the workplace, conflict and resentment can arise over a host of issues, even seemingly innocuous subjects such as appearance, as a generation used to casual fare such as flip-flops, tattoos and capri pants finds more traditional attire is required at the office.


Angie Ping, 23, of Alvin, Texas, lives in flip-flops but isn't allowed to wear them to the office. "Some companies' policies relating to appropriate office attire seem completely outdated to me," says Ping, at International Facility Management Association. "The new trend for work attire this season is menswear-inspired capri pants, which look as dressy as pants when paired with heels, but capri pants are not allowed at my organization."


And then there's Gen Y's total comfort with technology. While boomers may expect a phone call or in-person meeting on important topics, younger workers may prefer virtual problem solving. This can lead to communication breakdowns.


Conflict can also flare up over management style. Unlike previous generations who've in large part grown accustomed to the annual review, Gen Y'ers have grown up getting constant feedback and recognition from teachers, parents and coaches and can resent it or feel lost if communication from bosses isn't more regular.


"The millennium generation has been brought up in the most child-centered generation ever. They've been programmed and nurtured," says Cathy O'Neill, senior vice president at career management company Lee Hecht Harrison in Woodcliff Lake, N.J. "Their expectations are different. This group expects to be told how they're doing."


More than 60% of employers say they are experiencing tension between employees from different generations, according to a survey by Lee Hecht Harrison. The survey found more than 70% of older employees are dismissive of younger workers' abilities. And nearly half of employers say that younger employees are dismissive of the abilities of their older co-workers.

Is this how to spell success?

65 comments:

Dva said...

We all have to admit times are changing and as such embrace change. I agree work is work and that you should have a certain level of professionalism, both with your performance at the job and your appearance but some companies seem to REFUSE to acknowledge this.
Their founding father's code of dress from the stone ages are treated like the 10 commandments or maybe even better because these codes are followed right down to the letter with severe punishments dealt out if they are broken. Something the 10 commandments can only look on and be envious about...wishfully.
My generation is all about flexibility and the enjoyment of life. who wants to be stuck in a dreary sun deprived office in matching dreary suits and tie for X amount of years only to retire with a last minute send off cake (if you're lucky) and if they’re generous, a watch.
Finally, at my first job they were always crisply dressed in business attire even on Fridays. So one Friday I went to work but coffee spilled on my clothes so I went back home to change, but I decided I would wear a black jeans and a “work” top. That was the birth of casuals Fridays at my job, as I got my immediate co-workers to join me on following Fridays to wear jeans also. Our superiors at first didn’t say anything but then they tried to regulate even that by getting company shirts that they said were to be worn with our jeans. We ignored that as we would continue to ignore the idea that these, and many more stone-age rules, have any place in a modern workplace.
Our focus unlike the former generation is not about work, work, retire, die, we’re about choices, change, challenges and SELF-fulfillment and we ARE the FUTURE.

Karup said...

I have much to say, but due to my much needed sleep, I have to keep it short. I think that this may be better for success now, since you have to change your methods of achieving success along with the changes in society -- the only way to harness the power of the new generation, is to adapt to it. Or managers could take a totally random chance and try to reform the workers in their company; however, that idea does not seem as plausible.

--- Karup

Alexander the Great said...

This is an interesting and very relevant post that most of us will encounter in the near future or are already dealing with. I work in a small company at the moment and I do not have any dress code. I agree that interacting with clients has to be strictly professional. However, since I do most of the business over the phone and email it is more how I present myself verbally rather than what I am dressed like that matters. Obviously wearing a suit when going to conferences or meetings with clients is a must but I don't believe it is necessary to wear it on a daily basis to work. However, I have to say that if I am required to wear a suit I will not compromise my career because I like wearing jeans. :) One fact to consider though is that how well I do at work is also a matter of how comfortable I am at the workplace.
In regards to being over nurtured and requiring constant interaction from your management - I would tend to disagree. Personally I am very independent and set my own goals and standards. I prefer not being told what to do but coming up with creative solutions to resolve a problem on my own/collaborating with my team. Since I am in sales how well I do is pretty clear from my monthly/quarterly report. In terms of being told how well I do - well I believe people in all ages appreciate feedback and seeing that their management cares.

eddie wu said...

I have heard and read about things like this article. I want to say something, but i feel that i can say nothing since both of them seem good to me, both of them have advantages and disavantages.
I feel that it's more about what kind of choice you want...
I don't know what to say, but I would like to compare this with stocks.
I feel that the generation Y is like a small potential company that can become another Google. They are very risky but also give you high return. And generation X is like the blue chips. they are stable and having nice return.
However, I feel that the possibility of success is favor to the Generation Xs, not the Ys. Of cause, the Ys can be very successful and maybe the main stream in the very near future. It's just very risky and the odd is very low. Therefore, I don't want to say that I don't agree what the Y do.
No matter the X or Y, they do whatever they want with some good reasons. I believe both of the X and Y will be exist at the same time.
If I want to make a choice, I would like to choose the X since it is the high odd for success. The Ys can definitely be successful in their style and the ways they choose, it's just not having a high odd but high risk of failure.
So, for these who believe that they are much better than the X and have great confidence with themselves, they should really choose the Ys. Ys are the future. Also, good things come after hard work, courage and tries, I believe...
I believe I understand both X and Y. Although I am the Y generation, I would like to choose the way how X spells success since I know who I am.

Unknown said...

Dear Professor!
I would say that successof the company depends only on its people. In your post you brought up an issue of age difference, which is exactly the problem I am dealing with every working day. Of course, generations are different, but there is a way for cooperation. Despite Generation Y is talented and more flexible , the main issue our employer should care is motivation. From my point of view, this is the only one that makes us feel comfortable at work. Therefore, it is better to give us the tools and explain what exactly does employer expect from us.

JL said...

Nowadays there are lots of company allow casual wear like flip flop but mostly for female employee. It is depent on whether you are working in a large corperation or just a small company. Luckily, I am working in a small company that allowed jeans, t-shirt and flip-flop on summer or at least casual on Friday. But most of the time, the management level always wear business attire.

You don't feel like you want to wear t-shirt and flip flop when most of your co-worker are wearing pant and shoe.

EBK said...
This comment has been removed by the author.
Dan Leung said...

I believe that my Generation of Managers has what it takes to succeed. Sometimes I just like to do things that I like first then do the stuff that is important later. I know that is not good, but sometimes I just can’t help it. A lot of student in Baruch will face the same problem. Professional is very important to many company. I am a pretty extreme person. I think that today that success of a company depends on its people, and today the success of a company does not depend on what its people wear in the office.

Y. T said...

It is interesting to see how much emphasis people give to casual dress in the workplace. I worked in a company that allowed casual dress, but some people started to wear jeans, sneakers, etc., and management prohibited the so "casual dress" after that. I believe that even though a company allows casual dress, we still have to use common sense of what to wear or not, because you never know who is observing you.
That's very true that our generation value flexibity and personal life. Of course, it is important to make money, but life is too short and we have to take advantage of the good moments of our lives, such as children.
I think that the older generation, despite the conflicts that may occur once in a while, may think that Gen Y can help them in one way or another, because we're more aggressive, we always think big and try to succeed no matter what, and this can benefit them directly or indirectly. We also benefit from Gen X's knowledge and how they become successful, because we can always use their experience to help us in our professional careers.
Lastly, we all want a feedback of our performance, because there's always room to improve, to make ourselves better.

Chun in NY said...

Seung Chun Hong
Post a Comment On: Prof K's Water Cooler
"Does Your Generation of Managers Have What it Takes to Succeed?"
9:00 10/01/2007

I am not familiar with “generation of Y” concept, but I think that each country has different cultural elements, and this concept will fit in the US, I think. I started my first job in 1989, it was about 18 years ago. I did not find huge differences in general about new generation. I remembered that early 90’s new generation called “generation X,” and now they are the lower managers in the companies, and they are complaining about new generation according to your writing. I think that always human society complained new generation or new people about small differences. However, I find more difference between cultural bases than generation gap. I had opportunities to work in South Korea and USA. Even though I worked same age level people, I find more differences than different generation. First, American society required more personalize than Korean society. Even I compared same teen age workers in the fast food industry, Korean teenagers have more respect to older or upper position people in the working place. I think that American education and other social culture are more focusing on individual value than value of whole. In language, American often says that “my school”, and it represents that his own value is a main issue in his or her mind. However, Korean language we do not say “my school”, but we usually say “our school”. That means that whole value of group is main issue in his or her mind. This is my opinion about your article.

Kyle Lai said...

I think different generation will have there own point of view as to what is considered to be a successful manager. The fact that the society is changing, we as the new generation might have the advantage to explore more new things, for example, new technology. As the new generation entering the workforce, the contradicting value between the two generation will crash, creating different point of view and will have there own set of idea as to what is consider to be a good worker, as in this case a successful manager. This problem will to a continue process that will never end since there will always be a generation gap in which different time period will have there own set of values and thoughts.

Marina Kaufman said...

I found the topic of Generation Y to be very relevant and interesting nowadays. All the magazines are filled with topics on it, and they all talk that our generation is all about behavioral changes in our lifestyle, work environment, etc.
I believe that adaptation to the current environment is what drives humanity to civiliation and the falure to adapt to it is going to make humans less competitive and therefore the progress of society slows down. Although I believe it is essencial to know the history and respect old fashion rules, at the same time we have to adjust to current social structure.
For instance, I think it s necessary to wear an appropriate business attire when you are meeting a client but you should feel yourself comfortable when you conduct some research,sitting in front of a computer at your own desk for the entire day ( which is ok too.Some of the articles attack the lack of personal communication among employees, saying there is too much of emailing going on. Again, i believe, if that is what is takes to be more productive for a company, and society as a whole, then that is the way it should be done). Back to the clothes,you should concentrate your effort on that research but not on the fact what you are wearing and how uncomfortable it feels to wear this heavy suit.
And I agree that life should be about fun with "work" part in it, not the other way around. You work to live not live to work! You dont want to be a slave to your job. You want to enjoy what you are doing and that can only be achieved if you are comfortable with what you are wearing, you can hear your favorite music playing and fun environment around yourself.

dramkissoon said...

Change is good, isn't it? Some changes are good and other are not, we as people have to just adapt to them, because the would turns where we like it or not. Dress codes are a big deal in todays workplace. From what i see the way a working man or woman dresses says a lot about themselves, especially the kind of job they might have. You also gain a certain type of respect. A person in a suit is mostly looked up upon when compared to a dress down individual. In my eye, the way an employee dresses depends on the position of his job, meaning that if he/she will have to see clients all day, they employer would want a well dress employee to represent the company. On the other hand, an employee who faces the 3 sides of their cubical all day may enjoy flip-flops and t-shirts. With the changing times the Y-generation are in their own world and traditions are not on their top lists. They want to stand out and be unique.

Jonathan said...

I think that we, as the upcoming Generation Y, definitely will succeed as managers in the business world. The dynamics of business have changed dramatically from the previous generation.

One thing that many of us have realized is that having a capable social network is just as good as the work you put into your business as a manager. The more people you know, the more options you have available to you and more business opportunities. That may be one reason why telecommuting is big with the new generation. We can't always be based upon an office if we want to get as much business as possible.

I agree that it's OK to lax on the standard suit and tie of most businesses. One of the questions that always pops up on my mind when I have to don my suit and tie is, "Does this really make me any better at my job when all I do is sit behind a desk all day?" The answer is no. If anything, the traditional suit and tie approach hinders work as we might feel irritated or something wearing the suit. But on the other hand, when meeting clients or anything of that sort, the suit should be donned. Of course there are those that feel they are more "professional" when wearing a suit. But if you're in a casual setting but still have to discuss business, you're not going to wear a suit while everyone else is in a polo and khakis.

I also think that our generation's change in jobs comes from our ambition. No longer do we feel that one job is all we should have when we can be capable of much more. Perhaps we're just trying to show we're capable of a lot more.

In the end, our skills will eventually integrate with those of previous generations. The only way to make business better is to adapt and change to the times. If we stay focused on one particular style of managing, then we'll never progress.

Deirdre said...

As a Generation X'er (I think 1977 falls into this category), I am dealing with this dress code dilemma at my job right now. I work for the City of New York, and as a civil servant, it seems that a professional dress code is kind of an unsaid, unenforced policy. There are executive staff that do dress in suits, middle management which is a combination of suits and casual dress, and then suboordinate staff who seem to waver between wearing jeans one day and wearing something more formal the next. But there is one thing that is known, consciously or not: the person who is sharply dressed is looked at as more successful, intelligent, and competent. Dressing more "professional" seems to give the appearance of a serious committment to a certain work lifestyle - you are dressing to have people focus on what you are saying, not your cleavage.

I think one of my obstacles at work, although minor, is the way executive staff perceive me because of my age and appearance. Recently, I have stressed over whether to cut my hair with a shorter, more conservative style, I have bought "dresser", more expensive clothes for work (I love them) and have given up on my flipflops and jeans. The reason I am doing so is simple: whether you like it or not, people judge you on your appearance. You are a respresentative of an organization and the high level people want their employees not only to perform the best, but look the best. Somehow it seems these two things are inextricably linked.

Despite all this, time can change everything. In twenty years, appearance and dress in the workplace might have different feelings attached to them. Every year, technology is changing the everything around us - new cell phones, new tv's, new computers, new plastic surgery! The world gets smaller and seems to spin faster, and this is the reality that Gen X calls home. I think the older generation(s) grew up when life was slower; I can see a conflict every day at my own job with their inertia to technology and change as compared to my age group. However, to now stay competitive with the rest of the world, it is a race for change and dynamism. You never know, everyone might be wearing flipflops in the future...

And as for the work to live philosophy, I hope for a balance between work and play. It's still healthy and okay to sit around and watch the grass grow, to savor time.

Amy Su said...

Things changes from time to time, companies will also have to adopt to these changes. Yes, it's good to have professionalism in the workplace. And professionalism is essential for business meetings or meeting with clients. But is it necessary for employees to wear a suit to work when it's 90 degree out?? As for daily work environment, dress is not the only factor that show professionalism. Professionalism maybe shown with attitudes, knowledge, and through communication skills.

Also, I don't think it is fair to think the Generation Y'ers are high maintenance simply because they are well-nurtured. Many of us become independence during the college years. I think we have what it takes to "survive on our own." Besides, we know how to separate our personal life with work life. We don't expect our supervisors/managers to lead us through the work process.

Finally, generation gap has always been an issue in workplaces and society. But our generation start to respect the experiences and knowledge the older generation holds; And respect is a starting point for mutual understanding in the workplace.

d. said...
This comment has been removed by the author.
d. said...

I do truly believe our generation has what it takes to be successful as managers. We focus on completing goals and getting the job done effectively, whether in flip-flops or business suits. Generation Y is technologically savvy and constantly looking for a better and faster way to do an existing job. We want things done and we want them done fast. Communication is very important to this generation. A good manager should always have the lines of communication open between himself/herself and the team. As managers, we will be able to tell our staff exactly what we expect from them, change current processes for the better, and aggressively complete tasks and goal. This generation definitely has the qualities to be successful in the real world as effective managers

N said...

All facets of life could maintain, by the old and more experienced, that the younger generation's set of skills and abilities are inferior to theirs. I give the more experienced the credit the deserve and do not dismiss their claims that we, the younger generation, are impatient and after the fast and easy money (generally seeking short cuts). In most cases this is true. But generally speaking, we do bring a fresh mind and innovative ideas, driven by passion and innocent energy.

I believe an organization should have a diverse workforce consisting of the two worlds: the wise and the bright.

Chun in NY said...

Dear Prof.
I am writing this because I am very uncomfortable about my emails. After I
went to register office to drop my MGT class, I felt very sorry about my
previous emails. I think that I was like of a burning situation, I think.
I was angry to myself, but I wanted to blame to other people, I think. I
really really apologize my previous emails. If it is not too late, I want
to replace my previous email as below:

Dear Prof.
I decided that I will drop this class. I think that I cannot manage my
works and exams in the future. I think that it is better to drop this
class this points. Thanks for your teaching.

Seung Chun Hong

Have a nice week.
Seung Chun Hong

sue said...

Generation Y, from my perspective, has what the 21st century’s manager should have to be successful. They are smart, creative, and they love technology. They also know how to network and work with others very well. Aren’t you familiar with all these characteristics? They are the ones which a successful manager must have.

There are some aspects of Generation Y which can result in conflicts with the previous generations. As you mentioned, Generation Y is not afraid of speaking out when it comes to expressing their opinions, they change their jobs very often, and they want flexibility for the place and the time they can work. In my opinion, the new trends which they prefer are the way of the 21st century’s workplace.

To illustrate, Generation Y’s tendency to change their careers often can be what this society wants. Look around yourself! Employers prefer people who are multi-talented. For example, an accountant with strong computer background is “a plus”. So, why not try to have other experiences to increase our values in the market?

Futhermore, there has always been a concern about the new generations’ different life styles even hundreds years ago. When people suggested that they wear casual clothing in the workplace for the first time, what were most people’s responses? Some said “crazy…”, and others said “no way…”, shaking their heads. It happened not long ago.
How about now?
Many are saying that “That’s not a bad idea... people can be more productive when they feel comfortable in their casual clothing. Don’t you agree?”

“Change” is essential to improve things. Flexibility on clothing at the workplace and freedom to balance work-life are the issues today’s employers have to consider. That’s because people tend to care more about the quality of their lives and the practical aspects.

Our society is changing rapidly. Some say that even twins with a few minute time difference will have a generation gap. It’s a joke, but it reflects how fast things are changing right now in a sense.

The rapidly changing society and the change-favored Generation Y… don’t you think that they are a perfect match?

Navraj said...

And at 60 million strong, more than three times the size of Generation X, We're the biggest thing to hit the American public since the 72 million baby boomers. I think everyone must adapt to our new style and change isnt neccesariyl a bad thing. We are the future and in order to be successful now, there must be change, challenge and choices.
This is the first generation to come along that's big enough to hurt a boomer brand simply by giving it the "cold shoulder"--and big enough to launch rival brands. We are all about pleasing ourself in the best way possible.

Evangelyn said...

I believe the generation difference of the 60 year old employees and 20 year old employees doesn't necessarily have to be a big problem. There are big generation gaps but they can learn a lot of each other. The older employees are of course a lot wiser but the generation Ys can contribute also in the workplace. I think it is an interesting way to put diversity at work. Diversity doesn't always have to be between races, religion, or sex. Age is a good of everyone learning something valuable from each other.

shuhuang said...

All these major points are what we are referring to today as the generation gap. Each generation has it own names and characteristics. We, the Generation Y'ers, are the most up to date in terms of everyday living style. Our way of thinking and handling situations are different from our parents (baby boomers) and grandparents. And this generation gap creates many problems.

In the situation at the work place that we, Generation Y'ers, work in have one to two generations gaps between our co-workers. As you mentioned, the way we think we should dress to work is totally different of the older people in our workplace. Also, the way we act towards our work is very different. Now a day, there is technology that can help us perform our duties more efficiently and effectively. The older workers might not have that much of technical knowledge as we do, which then creates conflicts that shouldn't occur if not due to this generation gap.

Conflicts that evolve from generation gap not just happen at the workplace, but could happen anywhere at any time. For example, the way we (Gen Y) are dressed outside some older people on the street might think that it is inappropriate. Another situation would be that we do not really care about the traditions our parents are practicing, but it means a lot to our parents. Our parents do not like the way we handle things and think that we are very disrespectful of our elders. And this is the generation gap.

ledivan said...
This comment has been removed by the author.
ledivan said...

There is a 40+ inch TV hanging in the office of a small Wall Street internet start-up. The TV is always on, either displaying market news or the highlights of the latest baseball game. On Fridays we pull out the ping-pong table and have our own play-offs. Only top management and the sales team are required to suit-up, while everybody else dresses as they wish. Most of my colleagues remain conformist when it comes to attire, but sandals, shorts and Rollingstone t-shirts have been seen around the water cooler. Nevertheless, this laid-back atmosphere in no way portrays the work ethic and competence of the employees, both of which are outstanding. I’m 20 and working toward my degree in Finance. The colleague sitting closest to me is in his mid 40’s, has a PHD in statistics, a wife and 3 kids. Instead of constantly traveling between offices and cubicles we use Skype to communicate, and this boosts efficiency threefold. While the majority of employees come in everyday, a growing minority telecommutes and works intermittently, giving an equal priority to their personal and professional life. I come in to work closer to 10 AM and leave well after 5, because those are the hours that are most comfortable to me. Others come in at 8 and before 4, because kids aren’t going to pick up themselves.

Amidst all these “new management” methods I have experienced the tension with older employees like you described. Some have been dismissive of my abilities, and vice versa. However, it’s not a big deal; we usually resolve such conflicts through Skype.

Paris said...

With a new wave of youth entering the workforce comes a new expectancy to achieve. I believe this si certainly healthy for businesses. The higher ones expectations the higher ones achievements. It is like the saying "If you aim for the stars you might end up in the clouds. But you ended up in the clouds!" The problem is that the "old" and "new" don't have the level respect for eachother required to reach a workforces potential. The newer workers have to understand that the older generation have an understanding of the enviornment of work that would be uself to the newer employees. The older generation has to understand that new ambitious young adults can take companies to new heights with the belief of "doing more." As far as dresscode is concerned the older guys had it right. There is a sense of elegance and maturity that comes with putting on the traditional tie or wearing newly shined dress shoes. This image of "business" is just as clear with the "Y" generation as it is with the "X," whether the Y's want to admit it or not. It all comes down to respect in the end. Respect for one another in the workplace and respect for a common goal of achieving new heights.

WPX said...

What a great article! I wish that I could have read this one earlier. I can relate to some if the issues but there are some that I can not reason with. For example, thie issue in regards to loyalty, I can not rationalize why anyone would betray their employer. At the very least, give them an option. An action liek that can lead you to compromise your work ethics, if you have them. It may that this articel may be representing the selfish nature of teh "Y" generation. I do adminti that I am selfish as is anyone when it comes in repsect towards your own career goals. Why would you sacrifice your goals in lieu of your employer's goals when your employer does not care about your own goals. The relaxced attitude that have recently developed in the workplace such as relaxed clothing, in my opinion, can be helpful sort of thinking oustide the box but I can personally say that the difference between our generation and those of the older genreation have caused some differences. Age/generation differences do cause communication breakdowns. In one hand the older generation feels that the proven method works and the other hand the younger on feels that innovation can be key. Conflicts happen and communciation stops. I know, I have experienced it. We must learn to get past these trivial obstacles and agree with each other regardless of age/generation. If it cannot happen, then you are in the wrong place

Tamara said...

This post brings up a lot of very interesting points, for example, one of the things that struck me close to home is the casual versus business wear argument.

It seems that there are a lot of teenagers who are more than willing to put aside their flip flops and don some high stilletto's or mens work shoes and enter the business environment. People who are serious about their jobs and have a commitment to their companies are not the same individuals who complain about the dress code.

Furthermore, from my personal experience it is frequently the senior employees who, while not complaining about the dress code like young adults tend to do, actually break the dress code. Getting away with wearing capris, and dark black sneakers to work, with what appear to be comfortable sweaters rather than suits to work.

If suits are a requirement at a company where clients are seen on a daily basis and employees frequently interact with outsiders as representatives of the business. Business wear should be required. Who would want a Financial Analyst wearing a tank top that says "beach bum" on it, and short mini skirt with flip flops? Would they take a woman in a strict business suit more seriously?

Pierre said...

Houston, we have a problem.....wellwe kinda do. The issue at had is how to manage Gen Yers such as myself. If it were are easy as reporgamming us, it would have been done before. And the major thing for older generations to do as to just accept us as who we are because last time I check, it was the baby boomers and the like who raised us this way, and now that we are not like how they expected us to be, they feel as if it is all our fault for being a generation of change. But there is great room for coexistance. we may not entirely like that idea but there isnt exactly an alternative option. we all must conform our behavior to achieve the success needed for a organization to florish. And to accept our differences is another great obsticle that we not only must, but will over come. Diversity doesn't just come as race or ethnicity but also in terms of age. Both sides must compromise if there is to be a promising outlook for future interactions. However, it do believe there is a place where the seed for good communication across generations can be achieve, and that place is where we are right now: college. This is were we train for our future and this a how we will traint to interact appropriately with the older generation. For now the older generation must get there training form work or home life where it is still possible to learn new things about the upcoming generation.

Olya said...

I agree that Generation Y expects too much too soon without having any experience. In management classes you learn how to be a leader, a person who makes changes, but when you start working at a new place you do not really have a possibility to use your management skills right away. So there is a mismatch of expectation and reality. This is because, and I agree with the article, Generation Y was brought up with idea that you take anything you want anytime you want.

Desdy said...

Hola!
From generation to generation things or everything change according to society rules that every generation brings. Nowadays, this new society generation had brought new technology, new way of dressing, new way of thinking and specially a whole force of new managers willing to take over! However, a transition has to be made and all those old timers need to adapt or be replace. This is the business cycle are you in or you are out. This means that you always have to be moving with the flow and never fall behind. That’s why I agree we as business people have to be independent, proactive and always insurance.

Yu Huang said...

Times are changing and we just have to accept that. We have high expectations at work because the work place has expectations of us. I agree the casual wear problem is a major one but I have to agree that professional wear is better suited for the office. We might be making a lot of changes in society and the workplace but isn't that how life is. The best way is to adapt. Most likely when my generation gets older we will start complaining about the next but what comes around goes around. Times had changed when our parents were of our age and society must adapt to change.

luna said...

Over time everything changes including the workplace. To me and probably to some generation Y'ers, maybe all we want to do is dress and work in a comfortable place. But like some people mentioned, we are being judged in the way we dress, and I believe first impressions are really important in the workplace. I also believe the traditional command and control type of management is outdated. As long as our generation and all other employees communicate properly and have passion to do our jobs, will a company be successful

Mei Kong said...

I agree that most of my generation is not prepared to succeed because we are young and fearless. We won’t worry much whether our employers going to fire us for we still have our parents to back us up; we don’t have much life experiences because we have been living under the protection of our parents; we have a high expectation of the future because we feel we should be more succeed compare to our parents for we have grown up in a high technology world. Most of my generation is confident about themselves, aggressive and self-orientated. We think that ‘not caring what others think about us’ equals to ‘don’t need to care others’. As a result, most of young people are smart, educated academically, yet blind—lack of experience of the world. The best think that we should do, I think, is to listen, to see, to feel and learn more before we open our mouth to blame or to complain, open our mind and heart before we blame others for not judging us properly. There is always a reason for what has happened.

***Tania Bonetti*** said...

There will always be tensions between age generations, just compare all the things that you feel your parents could never understand because of the age difference. When you end up working to people your parents age, there are different things that they would like to focus on. When I look at some older workers, I just feel that they are way too uptight about thier jobs, and they let little things conflict with the big picture. If a group of workers are at a desk all day, does it really matter weather im wearing heels or flip flops? Ultimatly the job will get done right?

But at the same time, if you put yourself in the older generations shoes, I would feel offended if I worked at the same place for 30 years, to then have a kid straight out of college walk into my office with flip flops, maybe not taking thier job not seriously enough. Yes the job in the end does get done, but keeping a good dress code at work keeps everyone consistent. Since the stereotypical generation Y kid already does not care much about employee loyalty, why should I take this empolyee so seriously if I feel that in a few years, they will probobly just end up changing jobs.

Most of us would probobly love to be able to walk into work in the clothes that we wanted,... but can you just imagine your top boss comming into work with shorts and flip flops? No matter how old he/she would be,... I doubt you would take them as seriously if they came in wearing a suit.

(just imagine Grandpa in flip flops shorts and a t-shirt)

fantastic plastic click said...

I definitely agree with that a positive change is always good and that has to be applied to a certain environmental industries.
However, change is not always cause a good way in work environment. IBM or Yahoo such company related to the computer or internet industry had applied something different way to their work environment and it worked out well but it doesn't mean that it can be applied to all others. Some companies still have to maintain as a conservative ways even though now it is in 21 century.
Changes are good but it has to accompany with certain professionalism as well.

Unknown said...

I think there should be a balance of both generation x and y. We need the wisedom of the 50 plus year olds but we also need the innovation that generation y brings. Times are changing, it began with casual Fridays to now being able to wear casual clothes, as I wear at my job. I feel that the only thing that matters is how successful the company becomes. Generation Y is a very hard headed group. I feel we just want to be accomodated. I want to have a job that cares about whats going on in my outside life too! not just work work work! Its time to PLAY!

b_o_r_i_n_b_l_o_g said...

I understand and agree that generation gap is really a tension for most of the workers. And there's no doubt our generation is less likely to respond to the traditional command-and-control type of management. It is because we're taught in a way the best management is encouraging, communicating, etc.
Therefore, we want an environment that would let us to have a chance for opinion. However, I think we're a little bit unrealistic about our expectation because there are a lot of working environment that are still managing in the traditional type.
For conflict over casual dress, I don't agree that's right. I think we're all very aware of the dress policy, and there are some minority don't want to follow the dress code , but overall, the majority do follow the dress code.

EwciaPL said...

Generation Y has a lot of flexibility now a days. We bring something new everyday to our workplace. We ask questions all the time and we demand answers from our parents, teachers, employees and friends. I think we will be as hard working as the X generation but we will have it our way. In the future, I wouldn’t want my whole life to focus around my career but also my life. I want to be able to sit home with my kids so they would actually know who their mommy is. I’m sure I would be able to do a lot of my work at home or on the go as many people do it already. As for the dress code, I believe we dress very casual when we have to but there are also days we want to dress more laid back. Flip flops are fine but we should definitely wear high heels to the office.

CMT Corp said...

I thin this is absolutely right about my generation. And I personally think it’s a shame. The Yss don’t know that. First of all I would love to see a couple of my fellow class mates in a fox hole in Europe during WW2 like my grandfather and his generation. Trust me they wouldn’t be able to last.. That generation, my grandfathers, is the one that built this country into what it is today. No crying and moping and finding the easy way out. This generation, mine rather wait 10 min for an elevator to go up one flight than walk (Amazing). Second Work is work and play is play in my mind. When employees are in a Suite rather than jeans I think it unifies the work force and shows a sense of self respect.
To give you an example of how much I respect the conservative (my grandfathers work attire). I had an interview with a French bank Societe Generel. When I went their they all dressed nice but in cloth I would wear out on Saturday. So, I left (I already had an offer..)

I personly think that this coddled working environment is bad and I don’t care what any research says its wrong. ( Just because its “Research” doesn’t make it right i.e. “The Oedipus Complex- trust me I never had sexual feeling for my mother”

Ddurham said...

Coming from Gen x I feel that the ones coming behind me are to self absorbed to make good managers. I agree that change is good, but to try and change everything to benefit oneself is selfish. Some rules were put into place to keep some kind of order. But Gen y feel that if it doesn't benefit them then it need to be changed. Call me old, but to live without some kind of rules and regulations would cause total chaos.

Ddurham said...

Coming from Gen x I feel that the ones coming behind me are to self absorbed to make good managers. I agree that change is good, but to try and change everything to benefit oneself is selfish. Some rules were put into place to keep some kind of order. But Gen y feel that if it doesn't benefit them then it need to be changed. Call me old, but to live without some kind of rules and regulations would cause total chaos.

Juan Duran said...

I truly believe that conflict and tension brings about solutions. Generation Y'ers and the older crowd will definitely be clashing for years to come. With this clash though, comes solutions for the future, bringing together a fresh outlook on things, with some of the experience of the older crowd. You can defnitely make it work, but these workers have to be willing to do so. Dismissing others ability i believe prohibits this a bit, but again still creates solutions within itself. Maybe teaming up with someone else, maybe on your own and so forth. As far as dressing up for work, i believe you should follow policy for your job. You can always change when you go in, and when you leave.

iglanna said...

I agree with your post and i did read an article related to this issue in NY Times a while back. organizations change to become more efficient, to have a higher productivity and top performance.
So it would make sence for an organization to adopt to these changes, however when you enter a work force as a generation Y product there are professional boundries which need to be followed. For instance, it could be as simple as work attire, being casual and laid back has time and place. And there are organizations that embrace flip flops and casual wer but when you are trying to establish yourself as an individual it is important ot be taken seriously. Your dress for the job you want, not for the one you already have.
It is true that older generation might not understand or trust the younger gerneration because in their opinion we dont know better. But i would like to note that thorought out history this was the case, as the younger generation emerges the older generation is appalled be the behavior, thought process, way of dress and manners of the younger generation. hence, i feel there is no surprice in what we see as a trent right now, change took place throught out history and will take place after us. Maybe our generation was fortunate enought to grow up with efficient technologies... but we are all people and trends change, people change.... but morals stay and that's the most important.

Stan Shvartsberg said...

I do think that sometimes Generation X and Y don't have what it takes to get things done. I speak this with experiance too. In my company we always have a slew of people we hire that we ultimately have to fire because they just can't or wont handle it. The concept of just getting something done is sometimes lost to these people. I know I had the same issue too, but thankfully I got over it. It is very important to learn to just get something done.

Serena said...
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Serena said...

I have to say this is one interesting article. The world that is surrounding us is changing so fast. The way people think and live are changing. Morals, values, lifestyle in this society has changed so much this past forty to fifty years. Us, generation Y, are completely different from most of our parent's generation. As Jordan Kaplan, an associate managerial science professor at Long Island University-Brooklyn in New York said,"Generation Y is much less likely to respond to the traditional command-and-control type of management still popular in much of today's workforce." Yes, because we've grown up having the chance in questioning our parents, questioning our teachers, and even questioning our employers. Some may say the generation Y don't know how to shut up, but I think that because we know we should never take in anything without thinking through by ourselves. Therefore, the traditional way of management in workforce does no longer work once they are dealing with generation Y. The new management revolution has began.

ksciarratta said...

As times change often times so do styles and technology. In "our" generation we were raised with technology. It's absolutely everywhere. Look it's even in the classroom on this blog. I believe that with the changes in technology must come the modernization of the work place as well. We have 60 year olds working alongside 20 year olds because 20 years olds have a specialization. Students are graduating college early and they have more specialized skills such as proficiency in microsoft word, excel, and powerpoint. We are able to multi task without hesitation. We can accomplish ten things in one day now rather than five with our advanced technology. I believe that style has modernized too. I think that capris look just as classy as dress pants when worn with heels. Although sometimes, Gen "Y"-ers may not know where to draw the line. In order to avoid this problem I think that there should be a clear dress code. Only one earing hold can have earrings, pants and skirts must be below the knees, or shoulders cannot be showing. By listing items like this one may receive a clearer understanding. Our world is evolving fast as technology grows, I think that we need to keep up socially as well.

ksciarratta said...

As times change often times so do styles and technology. In "our" generation we were raised with technology. It's absolutely everywhere. Look it's even in the classroom on this blog. I believe that with the changes in technology must come the modernization of the work place as well. We have 60 year olds working alongside 20 year olds because 20 years olds have a specialization. Students are graduating college early and they have more specialized skills such as proficiency in microsoft word, excel, and powerpoint. We are able to multi task without hesitation. We can accomplish ten things in one day now rather than five with our advanced technology. I believe that style has modernized too. I think that capris look just as classy as dress pants when worn with heels. Although sometimes, Gen "Y"-ers may not know where to draw the line. In order to avoid this problem I think that there should be a clear dress code. Only one earing hold can have earrings, pants and skirts must be below the knees, or shoulders cannot be showing. By listing items like this one may receive a clearer understanding. Our world is evolving fast as technology grows, I think that we need to keep up socially as well.

b3iv5on said...

As time changes so do people. I think people, people do now what they never before. If we go back in time, after the 14 amendment women and African-Americans were given the right to vote, a lot of people caused the same kind of ruckus.

To every action there is an equal but opposite reaction. You want to take advantage of the modern technology, use the latest gadgets and then not expect change. Generation X didn't grow around all this and Generation Y did. Actually they were brought up in this environment by Generation X,so who's to blame over here. They make the mistake, if any was made at all, and now they have to pay for it. instead of asking pointless questions like these they should concentrate more on how to take advantage of the multi-tasking individuals and there other qualities, instead of criticizing them.

And about the dress code, i have to admit that some rules have to be abided by. There are some ethics that need to be followed, although i talk about adapting to change, you have to draw a line somewhere. besides I don't see why people are panicking, it's only the same companies and the back office jobs at the large companies where you see all these capri's and flip flop. The bigger companies still have the same dress code.
Constant feedback, i think not. Every where you go you are encouraged to be more and more independent, and that's how people are getting these days.

And as to the question, can the be creative as the previous generations? Look around you and wait for some years, buckle your belts because this generation is going to be remembered as the greatest that human history ever came upon. After this there is non e better, because after this the world's oil would be gone and global warming would start annihilating the human race. And many years from now when another other race finds the remains, they are going to be ours not the old timers (Gen X). It is us that would be talked about, showed about, wondered about. It is us who will be remembered. THIS IS GENERATION YYYYYYYY!!!!!!!!!!!!!

ksciarratta said...
This comment has been removed by the author.
Publius said...

I think that in history new generations of people always questioned the old generations. In my opinion that the reason is that the world is changing very, very fast. For generation "Y" salary in millions of dollars is absolutely "normal" and they know that they can achieve it. The demand for goods also increased sharply. Today, car, house with the backyard become common property; something what many of people own already; many years ago car was a luxury. Because the world is changing so the people do. They want to be successful, they want to earn millions, they want to be somebody; which today means: rich.

Unknown said...

I don’t see this as a major problem in the workplace because change always happens with the passage of time. In the last ten years many major things has changed such as the constant appearance of cell phones, I-Pods, plasma and HDTV’s, and even the way we get our information.

It is true that generation Y does present a challenge in the workplace. For example, I myself is a generation Y and I do tend to question authority and I hate the fact that in almost every business environment you are required to wear a suit. How boring is that? You know what; the whole issue of constantly questioning authority tells me that there is something wrong in how the older generations are managing the work place. Maybe today’s management should start listening to those complaints and the outcome could be a positive change for the whole company.

Overall, generation Y is the future of today’s business world. Eventually we will take over those high-level management and executive positions and we will thrive successful and at the same time have fun doing it. Moreover, there is more to life than just work; life is too short to have your job a number one priority. I believe seeing the world and family are the roots of life and happiness.

Winston Chu said...

This generation definitely seems like it was bread for success and has the drive for it. But it also seems that we sometimes drive ourselves close to the breaking points. We, as a generation, as yet to discover a perfect balance between it all. Being that we are still young, we often lack the ability to look at things on a larger plan and concentrate more on the now. It's nice to see that company's are accompanying these changes in work styles. The seem to be more lax in certain areas now a days.

felix1224 said...

in our generation, yes, we do change job faster than change major. but the thing is since we just in our young age, we will just going for the better opprotunity , like changing job. beside that, no matter how intesting the job is, it will become boring very soon. which cause people want to seek for another filed or job

Lucky said...

We need to admit that times are change a lot and that men are no longer the breadwinner. The family dynamics and composition has change as well.
As a woman, I have to admit that my family comes first and work in just means to an end. But I also have to recognize that in order to provide for my family, I have to have a good job and keep it. We need to recognize that at work you have to be professional, creative and responsible.

izzy said...

I think generation Y, before jumping into questioning everything, should learn how to work and think from successful business leaders from other generations. I'm a strong believer in the concept of learning and observing from the experienced, usually older, business workers, understand how they work, and only then implement that into our fast-changing market. One big adavantge for generation is the multi-tasking; that's a great example that you gave for competitive advantage over people from other generations.

Mariya said...

Well as defence to that, I want to say that I like our generation. I think that people are slowly realising that we shuld accomodate our work to our life, not vice versa. We are trying to be comfortable at work, and just take the most from life, while making money. Yes, maybe we are asking for too much, but why not? If its working? We are trying to have fun in life, and enjoy our time on earth. I know I won't stay at a job that I do not like. Ill find a different one. Money is not the priority here, but rathe rpersonal happyness. And I think that we're all going to stay that way.

Andrey said...

I think that both generations are crutial to the work place the older generation has the wisdom and experience while the new genereation has carisma and the strength to make this happen. I believe that with time Generation Y will complitly take over generation X and it will a complitly new mix out there... BRING ON GENERATION Z

Farkhad said...

It is very interesting to learn the resentment that different generations have towards each other. Why do you think there are such tensions in the work force. Is it because the older employees are scared to lose their jobs to younger employees? Do young employees resent the older employees because as a young employee coming out of college you feel on top of the world the arrogant attitude is something to be resented?

Paul Kim said...

All I have to say is that times have changed... My father is a baby boomer and I guess I'm a Gen Y. And even at home, there are disagreements and misunderstandings. I feel like our generation will find a way. We have too. The era that we are living in is a transition phase and I feel that both sides are confused... Truthfully, I believe our generation has alot of pressure. As the baby boomers retire, our social security is getting milked, we are attempting to get grounded in our new careers during the worst recession in the past decade... Times are tough for us... I think as long as there is some sort of compromise on both sides things can work out. As young people, we should show some respect and step up. And the older generation should recognize change and be a guiding light for our future.

Rebecca C. said...

This post is really interesting. I came from Taiwan, and people usually called people who born after 1980 are "strawberry group". This means that we usually cannot handle pressure as well as older generation. I kinda disagree about "strawberry group" theory, because I believe I can handle my own pressure. However, it is true some people are not a well pressure-taker.

I think it is true that Generation Y is bringing fresher and creative innovations to the society. It is also true that Generation Y tended to have less respect to others. I think this is due to the change of environment and society. In older generation, parents are stricter, and its a requirement to obey elders say. However, in today's society, we have more freedom, so young people can speak out their mind.

I think this is not a bad change, because sometimes young people will be able to change the bored-tradition of the company into a whole new look.

DORIS said...

Times have changed drastically. The way my parents view there lives and jobs is completely different than the way i view my future. My parents dont know what it means to enjoy their lives. Rather, they work to help improve their childrens lives. I want to be successful in the future. However, i want to be successful so i can use the money to do the things i enjoy. I want to work to have fun, not for work to be my life. My parents came to America with nothing and had to start from scratch. That is why work is all they know. We live in a new time, with new values. It is no suprise why generation y had come into play.

The Thoughts of an Uninspired Serendipity said...

As a part of Gen Y I am stereotypical to this post, minus the flip flops. I have to be able to separate my home life with my work life or I will get totally stressed out and wont be able to handle either one. i dont like to get dressed up and i actually do better work when im not because i feel more like myself and more confortable and more at home. hey, if i get the job done it doesnt matter the way I do it.